Monitoring - Issues have now been stabilized and the team is actively monitoring for any further errors.

For any errors with feeds, please go into the Connect > Feeds module and save any feed displaying errors. This will trigger a regeneration on the feed resolving any problems.

If you continue to have any issues please contact support at https://help.ekklesia360.com/support/

Thank you for your patience as we worked to resolve these issues.
Aug 8, 16:06 PDT
Identified - "Unable to move file" errors should now be resolved and the team is working hard to fix any other issues with media uploads.

If you are still unable to upload files in any way please contact support with any errors/issues you are seeing. Support can also assist with getting your files uploaded for you in the meantime.

https://help.ekklesia360.com/support/

We apologize for any inconvenience
Aug 6, 09:47 PDT
Monitoring - Search functionality, scheduled publishing, and feed generation have now been restored and are currently being monitored by the team.

For media upload issues, problems have been traced back to the flash uploader. While a fix is being worked on please take the following steps:
- Delete any items that failed to fully upload in the Media module (This is noted by having a blank space where the media item status should be)
- Restart your browser
- Re-upload the items using either the bulk upload tab or by selecting the "Basic Uploader" option on the regular upload screen
Aug 3, 12:07 PDT
Update - Our team is currently investigating issues with CMS slow down/504 errors, search functionality, media upload, and XML feed generation.

We are working hard to resolve these issues and will update as soon as we have resolutions to these issues.

Until these issues are resolved search functionality may be slow/unresponsive and slow down your browser. While we work to resolve these issues it is recommended that the search function not be used.

In the meantime, selecting the "view all" button and searching via your browsers native search function (typically used by pressing control + f or command +f) can be used as a workaround.

For media upload issues, problems have been traced back to the flash uploader. While a fix is being worked on please take the following steps:
- Delete any items that failed to fully upload in the Media module (This is noted by having a blank space where the media item status should be)
- Restart your browser
- Re-upload the items using either the bulk upload tab or by selecting the "Basic Uploader" option on the regular upload screen

We apologize for any inconvenience.
Aug 2, 13:57 PDT
Investigating - We are currently investigating this issue.
Aug 1, 22:58 PDT
Site Hosting: Cloud   ? Operational
Site Hosting: One-Click   ? Operational
CMS Backend   ? Operational
CMS API   ? Operational
SSL   ? Operational
Media Storage   ? Operational
Monk Checkout   ? Operational
Cobblestone   ? Operational
e360 ChMS   Operational
e360 Giving   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 21, 2018

No incidents reported today.

Aug 20, 2018

No incidents reported.

Aug 19, 2018

No incidents reported.

Aug 18, 2018

No incidents reported.

Aug 17, 2018

No incidents reported.

Aug 16, 2018

No incidents reported.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.